Shipping policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation with tracking information when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days, where available

Please note that delivery times are estimates and may vary due to weather, holidays, carrier delays, customs, or other circumstances beyond our control.

Shipping Charges

Shipping fees are calculated at checkout based on your delivery address, order size, and selected shipping method.

Any applicable free-shipping promotions will be clearly stated on our website.

Tracking Your Order

When tracking is available, you will receive a tracking number by email or through your order confirmation. Please allow up to 24–48 hours for tracking information to update after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number. We will work with the shipping carrier to locate your package.

We are not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible.

Once an order has been shipped, we may be unable to change the delivery address or redirect the package.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the items received. We will review the issue and determine the appropriate resolution.

International Shipping

International shipping may be available depending on the destination. Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless specifically stated.